Over the next few weeks, we’ll be working to get back to normal as quickly – and safely – as we can.
We’re busier than usual, so if you can’t get through to us, please email and we will get to you as quickly as possible. We want to keep the lines free for our vulnerable customers and emergencies. IMPORTANT: We're always here to help with emergencies. But if there's anyone in your home who's shielding, self-isolating or has Covid-19 symptoms, we can't offer home visits inside until official guidance changes. Please help us all stay safe. Thanks.
Coronavirus: important information Due to the outbreak, our phone lines and tradesmen are much busier than usual. Stay up-to-date and get answers to your most frequently asked questions online. Any non-urgent issues call us on 0800 111 4587. ACCEPT
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